Careers at Mud Media
Build AI that improves real business outcomes.
Our culture is engineering-heavy, customer-obsessed, and deeply mission-driven. We are building systems that impact how local business owners price, stock, spend, and grow. Your work here will not sit in a slide deck. It will be used every week.
Bengaluru / Remote (India) Fast-paced, high-ownership teams
Benefits & Perks
Remote-friendly work with periodic in-person team sprints
Learning budget for courses, books, and certifications
High ownership and direct product impact from day one
Performance-linked growth and leadership opportunities
ESOP/equity participation for high-impact team members
Health coverage and structured wellness support
Open Roles
Senior AI/ML Engineer
Predictive modeling, anomaly systems, and LLM fine-tuning
Responsibilities
- Design and improve forecasting and anomaly detection systems for retail, F&B, and e-commerce workloads.
- Lead experimentation for model quality, latency, and cost optimization across AI provider chains.
- Build and evaluate QLoRA fine-tuning workflows and guardrails for strategy generation outputs.
- Partner with product and customer teams to convert business pain points into measurable ML improvements.
Requirements
- 5+ years in applied ML with production deployment experience.
- Strong Python stack skills and hands-on understanding of MLOps pipelines.
- Practical experience in time-series forecasting and model evaluation frameworks.
- Comfort with ambiguous real-world datasets and business-first tradeoffs.
Growth Marketer
B2B SaaS demand generation and funnel optimization
Responsibilities
- Own acquisition and activation strategy across paid, content, and partner channels.
- Build positioning and messaging for Indian SMB founders, operators, and functional heads.
- Run lifecycle campaigns to improve trial conversion, adoption, and expansion.
- Work with product and CS teams to turn customer outcomes into scalable growth assets.
Requirements
- 3+ years in B2B SaaS marketing with clear pipeline or revenue outcomes.
- Strong command of funnel analytics, experimentation, and growth reporting.
- Ability to craft conversion-focused copy for technical and non-technical audiences.
- Bias for execution and fast iteration with measurable accountability.
Customer Success Lead
Helping SMB teams interpret data and execute better decisions
Responsibilities
- Lead onboarding, implementation, and adoption for high-priority accounts.
- Translate analytics outputs into practical weekly playbooks for business teams.
- Build category-specific success frameworks across retail, F&B, and e-commerce.
- Drive renewal health, risk reduction, and expansion through proactive account management.
Requirements
- 4+ years in customer success, implementation consulting, or analytics advisory.
- Strong communication and stakeholder management in fast-paced SaaS contexts.
- Comfort with KPI interpretation, performance diagnostics, and operational coaching.
- Empathy for SMB realities and ability to simplify complex outputs into actions.
How to apply
Send your resume and a short note on why this role matters to you at chat.mudmedia@gmail.com.
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